Frequently Asked Questions
What are the payment methods?
We offer the following payment methods:
- Mercado Pago.
- Bank Transfer or Deposit.
- Cash (only for pickups or coordinated deliveries).
- Cryptocurrency (USDT).
How are orders shipped?
We work with Ship Now to reach the entire country and with a Courier delivery service within CABA. You can choose your preferred option at checkout.
How long does it take for an order to arrive?
Delivery time depends on the shipping method selected.
CABA — Courier delivery: 1 to 2 business days.
Rest of the country — ShipNow: 3 to 7 business days after payment is confirmed.
What is the shipping cost?
The shipping cost is calculated based on the total purchase amount and your location. It will be shown at checkout, just before completing your purchase.
What is the exchange period?
You can request an exchange within 48 hours of receiving your order. For more information, we recommend reading our Terms and Conditions.
What should I do if the product arrives in poor condition?
Quality is our priority. If you encounter any issues, contact us immediately at info@thehype-company.com and our team will provide a solution.